Posted by Darlene Ostrowski
Providing excellent customer service is so important when you sell crafts online. When customers visit your site in search of a handmade work of art, they're not just buying your product — they're looking for that personal touch that they can't find in a big-box store or huge online retailer.
Visit our resource article, Sell Crafts Online: Providing Excellent Customer Service, to find out some easy ways that you can make sure your customers have a great experience with your business. Whether it's answering their questions before a purchase, packaging your work thoughtfully, or responding to customer complaints after the sale, it only takes a little time and effort to build loyalty among the folks who are buying from you.
